Terms and Conditions

Updated – 29th April 2024

These Terms & Conditions apply to between you, the User of this Website (including any sub-domains), and I Love Computer, the owner and operator of this website. By using this site, you accept and agree to be legally bound by our terms and conditions. We may change the terms and condition at any time without notice. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

Intellectual property and acceptable use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of South Africa.

Pricing

All prices are displayed in ZAR and include15 % Vat. Prices are subject to change without notice. All prices are correct at time of purchase and are confirmed with an order confirmation email.

We try to update prices at least once a month, when updates are made available by our suppliers, however please contact us for confirmation of pricing or stock.

Extra Fees

Please note we charge a handling fee of R130 for orders under R2000.00, This has been established to cover our own costs regarding collection of orders from our suppliers.

Handling Time for Orders

We try to deliver products to our clients within 5 – 10 working days

Working Days

Even though our online store is operational 24 hours a day, 7 days a week – Our office hours are 8 am to 4 pm from Monday to Friday. We do not offer collections on Weekends.

Product Availability

All orders are subject to product availability. If a product is not available at the time of purchase you will be notified as soon as possible and offered an alternate product (if available) or a store credit or refund.

Please note that due to I Love Computer operating on the drop shipping model of e-commerce, we do not physically keep stock of the products listed on this website and that all products are ordered from a 3rd party (the supplier), on the client or customers behalf.

Conditions of Sale

All orders must be paid for before they are sent, no orders will be placed until payment has been cleared and confirmed

Returns Policy

If for any reason you are not satisfied with your purchase it can be returned for an exchange or refund within 7 days, no questions asked. The returned item must be in original condition and in original packaging.

Digital subscription products can be cancelled at any time, after which, your access to our product/service will cease. Digital subscription products are only eligible for refunds within 7 days of the initial subscription start date.

Replacement of Faulty Items

To ensure you are happy with your purchase we thoroughly check all items before they are sent. If you do receive a faulty item please contact I Love Computer.immediately and we will arrange for store credit, a refund or have the faulty product swopped out with the supplier

Payment

I Love Computer welcomes payment by credit card, including VISA, Mastercard and Direct Bank EFT. Payment must be made at time of purchase – payments can take up to 48 hours depending on the bank

EFT Payments – we do accept EFT payment, however no orders are placed or shipped until payment has reflected into our account.

In Person Payment – Do you wish to pay in person? you Can ! – contact us to make arrangements to come and tap your card for payment.

Cash Payment: We can accept cash payments in person or via Payfast.

Supply

I Love Computer reserves the right to refuse to supply to any individual or company.

Security

I Love Computer uses Secure Sockets Layer (SSL) technology to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping web site users confirm the owner of the web site. Learn more about how we keep your shopping experience Safe and Secure.

We also care about protecting our clients and ourselves from Fraud and therefore our website is Fraudlabs enabled. We also make use of Trusted 3rd party service providers such as Payfast and Peach Payments to maximize Financial Transaction Safety.