Who we are:
I love Computer is a Boutique Computer Hardware Re-Seller, operating from Home in Fourways, Johannesburg South Africa and use e-commerce as a means to resell products held by various South African Computer Hardware Suppliers.
I Love Computer for the time being operates as a Sole Proprietorship and therefore we’re not a registered Business, due to financial reasons as well as that despite being around for several years… we’re still relatively unknown and very much not trusted as much as the larger competitors.
The “business” was established as I Gareth Owen, have a passion for Computers and related Tech and Gaming in general. I found myself in a financial crisis that i turned to the one industry I’m passionate about to try build myself up bit of an income, doing something i love and enjoy.
How We Operate:
Unlike your larger companies, as i’m home based and do not have a warehouse to hold products, added to due financial reasons… I do not keep stock of what i sell on this website. The sole purpose of the site is to provide one a means for a visitor to visually see what i re-sell, place an order (purchase online) and have the product delivered (depending on the delivery option selected).
Products in store: we host on our store around 10000 + products, held by various suppliers of which we have genuine access to through our reseller accounts.
Delivery methods: Like most larger online e-commerce stores, we offer a variety of delivery options… which include courier as well as collection directly from us – see our delivery information as to what options we offer.
Services: Like most computer stores, we provide a series of online and on-site services… like building desktops, upgrades as well as online and on-site support.
Why should you support/purchase from us or make use of our services?
I started I love Computer as a means for an income, due to that i’m going through financial struggle as it is… and even though we’re not well known or not as popular or trusted as some of our competitors… we strive to provide honest service to those who choose to support us. By supporting me, you’re also helping me financially.
I’m also very much trying to build myself up as being a reputable business, that operates with integrity and honesty and want to build long term friendships and relationships with my clients and that providing good service is an upmost priority.
I’m also equally wanting to build up trust and gain popularity, very much like some well known competing Brands… specifically as the aim is if i can gain and build up a successful client base, i can look at registering my business as a Legally registered business.
Visitor Safety while using our site
I know there are lots of Fake Sites and Scams online, our website is not fake nor are we a scam and that i personally distance myself from doing anything that would harm my reputation or harm our Clients in any manner. I therefore do not support online crime and guarantee that our site is 100% safe to make use of.
Visitor Safety is paramount, so much so that our site is
- Https:// Secure and not “self signed”
- We safeguard against fraud using Fraudlabs
- We only use trusted payment gateways like Payfast and Peach Payments to handle financial transactions.
- We also don’t share personal data with anyone and so the data is only used for business operation purposes and can even be requested that it be deleted if required.
- Finally we use only trusted courier services to handle delivery to our clients and therefore do not use anyone off the street to handle this. We also provide our clients the ability to not only pay in person but also collect from us (Johannesburg only)
My Information Technology Background
I’m a fully qualified IT Technician that got to the point where due to the economy, i couldn’t find work that i started I love Computer as a means for an income. Therefore I also provide various IT Teccie based services to clients, as described earlier.
Refunds:
Even though i’m a sole proprietorship… i do offer refunds
- Where a product has been refunded for by the holding supplier: to which the client is re-imbursed within 48 hours of the refund being received from the suppler. (subject to terms and conditions)
- I provide Clients/Customers 48 hours to confirm their order after making a purchase of my website, to which should a Client/Customer choose to change or cancel their order – they have the 48 hour window for this.
- Some products I do not refund on, please contact for confirmation.
I do not refund on…
- Wrong orders
- Products as to which my suppliers do not issue refunds for
- Products that have been tampered with or aren’t delivered to me complete.
- Products that are damaged or stolen during delivery where insurance has not been added to your delivery costs – this applies to returns as well.
The Ordering Process
Our Online Store is no different to any other online shop out there and so when a product is purchased, one is essentially expressing interest in placing an order for the said product.
Once a product is paid for, be it online through one of the payment gateways, via EFT or in person… once we have confirmation of payment (that’s cleared into our bank account) we then proceed to place the order with the supplier that holds the product to which it’s paid for.
The final step in the process, is to Deliver the product to the Client or Customer, to which depending on the method chosen is either processed to be collected and delivered via courier, dropped off at a collection point like a Pudo locker or collection arranged with the Client to collect in person.
During Pricing or Stock Updates:
Please note that the products, listed on this site are not live according to what’s hosted by our suppliers… therefore the message to contact us for confirmation of stock or pricing. We however try to update once a month to try keep things as accurate as possible, however sometimes things do slip!
So please contact us before placing an order (purchasing off this site)
Handling Fee
Please note: we charge a handling fee of R135.00 to cover logistical costs on orders between R1 to R2000.00
If you have any questions… please contact us for help.
Our Suppliers
I love Computer, currently has genuine and valid accounts with Pinnacle, Frontosa, Corex, Syntech, Data Storage Distribution, Xperien (Refurbished Products) as well as others that we’re yet to sign up with.
Accepted Payment Options
We use the following payment gateways to send “payment links” when a quote has been accepted.
Payfast – ApplePay, Credit Card and Debit Card (Visa, Mastercard) Instant Eft, Mukuru Cash (coming soon), Scode, Scan to Pay, Snap Scan and Zapper
We allow for Credit Card and Debit Card payments on-site for Services rendered, however can also assist clients or customers with in person card payments for orders – contact us for this.
Peach Payments – Credit Card and Debit Cards (Visa, Mastercard and American Express)